Privacy Policy
Last updated: 24 April 2026
This privacy policy explains how Introspec Construction collects, uses and protects your personal data when you use this website, submit an enquiry, request a quotation, sign a document, or communicate with us about residential construction work.
1. Who We Are
Business name: Introspec Construction
Email: mail@introspecconstruction.com
Phone: 07809 467 644
Business address: Clifton Fields, Preston, PR4 0XG, United Kingdom
We act as the data controller for the personal information you provide through this website.
2. What Data We Collect
- Name, phone number and email address.
- Address details, project details, budget notes and enquiry information.
- Files or images uploaded through contact or project enquiry forms.
- Document-related information such as quotations, invoices, contracts and signatures where applicable.
- Technical data such as IP address, browser type, device information, referrer and pages visited.
3. How We Use Your Data
- To respond to enquiries and provide quotations or project information.
- To manage appointments, project discussions, contracts, invoices and related administration.
- To improve the performance, security and usability of the website.
- To keep internal records of enquiries, leads and customer communications.
- To comply with legal, accounting and regulatory obligations.
4. Lawful Basis
- Contract: where processing is needed to prepare or deliver construction services.
- Legitimate interests: where we need to manage enquiries, improve the site, and run the business efficiently.
- Legal obligation: where records must be kept for tax, accounting or legal reasons.
- Consent: where you specifically opt in to non-essential cookies or marketing communications.
5. Cookies and Analytics
We may use essential cookies to keep the website working correctly and optional analytics tools to understand how visitors use the site. Non-essential tracking should only be enabled where appropriate consent has been given.
6. Sharing Data
We do not sell personal data.
We may share limited information with trusted service providers where necessary, such as:
- Website hosting and infrastructure providers.
- Email and communications providers.
- Accounting, legal or professional advisers.
- Document signing or payment-related providers where used.
7. Data Retention
- Enquiries and lead records are kept only as long as reasonably necessary for follow-up and business administration.
- Customer, quotation, invoice and contract records may be retained longer where required for legal or accounting purposes.
8. Security
We take reasonable technical and organisational steps to protect information submitted through the site, including access controls, secure hosting and ongoing system maintenance. No online system can be guaranteed to be completely risk free, but we work to keep risk appropriately managed.
9. Your Rights
Under UK GDPR, you may have the right to:
- Request access to your personal data.
- Ask for inaccurate information to be corrected.
- Request erasure where data is no longer needed.
- Object to or restrict certain processing.
- Request portability where applicable.
To exercise any of these rights, contact us at mail@introspecconstruction.com.
10. Complaints
If you are unhappy with how your information has been handled, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office in the UK.
11. Contact
Email: mail@introspecconstruction.com
Phone: 07809 467 644
Address: Clifton Fields, Preston, PR4 0XG, United Kingdom